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If so please tell us by filling out the form below:

Staff members can also submit their nominations via comment card, email or internal post.

Suggestions can be emailed to: or send via internal post to:  CS Suggestions, c/o Hannah Cullen, FD Building.

Responses will be returned and where applicable circulated and displayed within 7 days.
Personal or confidential queries should still be raised directly with your line manager.

If you have any other questions, please see the FAQs below.


Send Us Your Suggestion

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Frequently Asked Questions

Where can I find a staff suggestions card?

New staff suggestion cards can be found in:
CCE: The staff areas of all coffee bars, and the Refectory corridor near the clocking in/out machine.
FSS/PCB: the kitchen area of PCB/FSS and all FSS staff areas
SPA: The Edge staff room, Gryphon Centre and Weetwood Reception/staff areas

How do I submit a suggestion?

• To put your suggestion forward, fill out the suggestion section

• Put the card in:
SPA: the comments box on the wall in The Edge staff room, or in the customer comments boxes at the Gryphon Centre and Weetwood. Staff working at Cromer Terrace are asked to please fill out a suggestion card whilst down at The Edge.
CCE: the comments box on the wall in the Refectory corridor near the clocking in/out machine. Staff working at coffee bars are asked to please fill out a suggestion card, place in an envelope and ask the supervisor to put in the comments box in the Refectory corridor when they collect the keys. Clinical sciences cards should be returned with the van drivers
FSS/PCB: the comments box in the kitchen

 Alternatively suggestion cards can be sent in the internal mail to CS Suggestions, Room 1.06, Estates Building
 Staff members can also email their suggestions to (generic team-email accounts can be used for anonymity; if you are not sure what this is speak to your Line Manager).
 Suggestions can also be logged online on the Commercial Services website.

When will the comments boxes be checked?

• The comments boxes will be checked daily by:
SPA: The SPA Admin Team will check the comments box in the staff room at The Edge. Suggestion cards at Gryphon and Weetwood will be brought down on a regular basis by a member of staff who works across sites.
CCE: Geoff Tooley will check the comments box in the Refectory corridor
FSS/PCB: Lisa Mitchell will check the comments box in the kitchen

• The cards will be numbered sequentially and logged by the individuals listed above on the CS staff suggestions spread sheet.

Who will answer my suggestion?

• The suggestion cards with be forwarded to the relevant Manager. Managers will hand-write their responses on the card, in the ‘Manager Response’ section. A response should be written within 7 days. If a suggestion cannot be actioned or taken forward, an explanation as to why not will be given – all suggestions will be thoroughly considered.

• Once the response has been written, this should be given back to:
SPA: the SPA Admin Team,
CCE: Geoff Tooley/ Lynne Cubbon
FSS/PCB: Lisa Mitchell / Lynne Cubbon

How will I know the response to my suggestion?

• The original copy of the card will be sent/given back to the person making the suggestion (if a name is given).

Please note: responses should be written by the Manager within 7 days of receiving the staff suggestion, however please allow time for suggestion cards to travel across sites!

Will other people know the response to my suggestion?

• If appropriate copies of the suggestions and responses will be pinned in the following places for each area, the cards will remain there for a period of 3 months.

– SPA: staff suggestion board in The Edge staff room, or put in the pigeon hole for the Gryphon Centre, Weetwood or Cromer
– CCE: on the board in Refectory corridor
– FSS/PCB: on the board in the kitchen

Can I see suggestions that have been made previously?

SPA: A folder will be kept in The Edge staff room, and at Gryphon, Weetwood and Cromer with all previous suggestion/response cards (it is up to the teams at Gryphon, Weetwood and Cromer as to where to keep this folder; as long as it is accessible to all staff).
– For other areas no paper records will be available however access to the CS spread sheet can be given by Lynne Cubbon. Please email her on

Will suggestions be recorded?

• Copies of all suggestions cards will be held in the FD suggestions email inbox as scanned documents.

• A central Commercial Services spread sheet will be held by Lynne Cubbon with all suggestions and responses received.

Download the Staff Suggestions FAQs here

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