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The Great Hall 2019

Customer Service Excellence 2019 – 2020: Function floor audio-visual investment

Deal effectively with problems

Following direct feedback from our clients, CCSS invested £20,000 to purchase a state of the art audio-visual (AV) system with a specification over and above what is offered by some of our local competitors.

The feedback we received was fantastic and led to an increase in sales that can be directly linked to our use of the latest technology and the addition of Skype in all our function rooms.

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